Frequently Asked Questions

Direct Primary Care or DPC, is a new model of healthcare that puts the focus back on the Patient-Doctor Relationship by removing the middlemen aka insurance companies. DPC providers spend more time dealing directly with their patients than doing anything else – as it should be!

DPC allows physicians to reduce overhead costs and insurance burdens.  This allows your doctor to be able to return your texts or have a video chat with you, less wait time, longer relaxed appointments, same day appointments, wholesale pricing passed on to you for labs and imaging. DPC has been shown to have improved clinical outcomes and save patients money.

In addition to our centralized focus on your entire well-being, our providers have a combined 44 + years of experience in family and emergency medicine. Living and practicing medicine in the Boerne area for 14+ years has fostered our long-standing relationships with the most knowledgeable and skilled specialists in the in the Hill Country and San Antonio areas. When you walk through the doors of our remodeled 19th Century farmhouse, you will see and feel the DIFFERENCE!

We’re so glad you are healthy and we want to keep it that way! Our greatest assets are the relationships we build with our patients. The more we get to know you – spending time talking about your health goals, learning what makes you tick, and reviewing your personal health history – the better care we’re able to provide to you in the future should any issues arise. After all, the most common symptom for high blood pressure is no symptom at all, which is why regular physicals are crucial to maintaining good health.

Thankfully, no. Our main focus is on your health, not filling out paperwork or fighting through the red tape and bureaucracy of insurance companies. Instead, we offer personalized, comprehensive care that is available to you 24/7. Through our telemedicine services, you can chat with our medical team in the comfort of your own home via text, email, phone, or video chat. We aim to make it as easy as possible for you to connect with our providers and address any health concerns as soon as possible. Unnecessary trips to an urgent care or ER are a thing of the past.

Yes. We recommend that our patients have a major medical plan with a high deductible and health savings account to ensure financial help in the event of a hospitalization or specialist referral. We’re happy to refer you to insurance representatives who can help customize an insurance plan to fit your specific needs.

Because illness and injury do not respect regular office hours, you may contact us any day, at any hour.  Every member of Living Well Family Medicine is treated like family.  We are always just a phone call away.

Yes! If you are no longer interested in being a patient with us, you can cancel your membership at any time.